Current Jobs

Specific Procurement Notice (SPN)
Request for Proposal (RFP)
Information Systems
(The Establishment of a Modern Call Center and Corporate Enterprise
Communication System in favor of NaFAA)
(Without Prequalification)
Purchaser: National Fisheries & Aquaculture Authority (NaFAA)
Project: Liberia Sustainable Management of Fisheries Project (LSMFP)
Contract title: The Establishment of a Modern Call Center and Corporate Enterprise
Communication System in favor of NaFAA
Country: Monrovia, Liberia
Loan No. /Credit No. / Grant No.: IDA-V3100
RFP No: LR-NAFAA-394382-GO-RFB
Issued on: January 24, 2025

1. The National Fisheries & Aquaculture Authority (NaFAA) has received financing
   from the World Bank toward the cost of the Liberia Sustainable Management of
   Fisheries Project (LSMFP), and intends to apply part of the proceeds toward payments
   under the contract: The Establishment of a Modern Call Center and Corporate
   Enterprise Communication System in favor of NaFAA: “For this contract, the
   Borrower shall process the payments using the Direct Payment disbursement method, as
   defined in the World Bank’s Disbursement Guidelines for Investment Project Financing,
   except for those payments, which the contract provides to be made through letter of
   credit.”
   ii
2. The National Fisheries & Aquaculture Authority (NaFAA) now invites sealed Bids from
   eligible Bidders for Establishment of a Modern Call Center and Corporate Enterprise
   Communication System in favor of NaFAA.
3. Bidding will be conducted through national competitive procurement using Request for
   Proposals (RFP) as specified in the World Bank’s “Procurement Regulations for IPF
   Borrowers” July 2016, revised November 2017, revised July 2018, November 2020, and
   revised September 2023 (“Procurement Regulations”), and is open to all eligible Bidders as
   defined in the Procurement Regulations.
4. Interested eligible Proposers may obtain further information from the Project Implementation
   Unit, 1
   st Floor, NaFAA Technical Office, Mesurado Pier, Freeport, Bushrod Island; and
   inspect the bidding document during office hours 0900 to 1600 hours.
5. The Request for Proposal document in English may be requested by interested eligible
   Proposers upon the submission of a written application to the address below. The document
   will be sent by via email in pdf or in a format that cannot be altered.
6. Proposals must be delivered to the address below on or before February 20, 2025 at l1:00am.
   Electronic procurement will be permitted. Late Proposals will be rejected. The outer Proposal
   envelopes marked “ORIGINAL PROPOSAL”, and the inner envelopes marked
   “TECHNICAL PART” will be publicly opened in the presence of the Proposers’ designated
   representatives and anyone who chooses to attend, via virtual link or should share link/means
   of contact at the address below on February 20, 2025 at 11:30 am on the same day. All
   envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe
   custody of the Purchaser until the second public Proposals opening.
7. All Proposals must be accompanied by a Proposal Security” of (US$5,000.00) from a
   reputable bank in the form of a Bank Guarantee as stated in the bidding document.
8. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose
   information on the successful Proposer’s beneficial ownership, as part of the Contract Award
   Notice, using the Beneficial Ownership Disclosure Form as included in the request for proposal
   document.
9. The address (es) referred to above is:
   Attn: Project Coordinator
   Liberia Sustainable Management of Fisheries Project (LSMFP)
   1st Floor, National Fisheries & Aquaculture Authority, Technical Office
   Mesurado Pier, Coast Guard Base, Freeport of Monrovia, Liberia
   Cell #: 0886-532901/0770187326
   E-mail adioh@nafaa.gov.lr /jkpelewah@nafaa.gov.lr / aboimah-porte@nafaa.gov.lr